What is Outsourcing?
The basic concept of outsourcing revolves around hiring a third-party company to conduct part of your company’s in-house work. The practice of outsourcing has been around for several decades but has transformed over the years. Now, outsourcing is seen as an as-service business that can greatly improve your internal company functions and add a team of knowledge experts to your team. IT and finance are two of the departments most often outsourced, but you can work with an outsourcing services team in many different aspects of your business.
5 Myths of Outsourcing Technology Services
Myth #1: Outsourcing is No Longer Valuable
Though outsourcing as many people understand it has changed, it has not lost its value or disappeared as some people seem to think. Outsourcing has evolved into a service that can still offer cost savings to businesses and add value to your business when you work with an outsourcing services provider that’s focused on creating a relationship based on transparency, strong communication and knowledgeable resources, including the outsourcing team itself.
Myth #2: Outsourcing Means Less Control Over IT Projects
Many business owners and CIOs fear that outsourcing services will lead to less control over their own departments and internal business affairs. This is an unfounded myth because a reputable outsourcing company doesn’t aim to take over your IT or other department. Its goal is to enhance your already existing team. When you work with an outsourcing services provider, you should inquire about their communication policy. You’ll find companies like Nearshore have many practices in place to ensure that the outsourced teams are receiving feedback and input from your company, so you can still oversee and stay involved with all outsourced projects and tasks.
Myth #3: Outsourcing Causes Good Employees to Leave
There is a fear that outsourcing your IT department, or another part of your company will lead current hard-working employees to quit. While some employees may feel slightly concerned about the impact of the new partnership with an outsourcing services provider, communication with your employees about the change and how it will positively impact the business and their work will help mitigate the uncertainty and demonstrate how outsourcing fits into the company. In many cases, outsourcing can help employees in that specific department as more mundane, time-consuming tasks can be shifted to the outsourced team, freeing up in-house employees’ time for more valuable projects.
Myth #4: Outsourcing Services are Expensive
One big reason companies began outsourcing in the first place was to save money. There’s a misconception in today’s world that these services have become expensive and thus do not offer cost savings. However, this is almost never the case. Paying for outsourcing services is often cheaper than hiring a single new employee and always cheaper than hiring a new in-house team. Outsourced experts add invaluable knowledge to your business, giving you greater insight into your business’ operations and providing solutions for company issues.
Myth #5: Outsourcing Teams are Difficult to Communicate With
“Outsourcing” for many people is synonymous with “difficult communication” whether it be because of language barriers or lack of direct communication between the outsourcing services provider and the company. However, outsourcing practices have changed. Working with a company like Nearshore grants you access to highly trained individuals who are professionals in their field. They have a deep understanding of IT, which makes it easier to communicate about potential problems and solutions. Nearshore has specific communication policies in place to ensure that you can communicate with your outsourced team at a moment’s notice.
The True Value of Outsourcing Services
Using an outsourcing services provider is a great solution to enhancing your already existing in-house team, freeing up employees’ time for more important projects and saving you money in the long run. Working with Nearshore means you’ll have access to top applicants that are reviewed and interviewed by our Nearshore team to ensure high quality service and knowledgeable team members. We even offer in-person visits should you want to meet your team and discuss projects or responsibilities face-to-face.