Senior Enterprise Account Manager

• Manage and support enterprise-level accounts by building strong partnerships with existing clients
  
• Work effectively with client managers, directors, VPs, and C-Level executives, tailoring communication and messaging appropriately
  
• Develop key account strategies to create alignment and opportunities to add value and impact to client initiatives
  
• Own quarterly and annual organic growth targets
  
• Support clients along their NearShore journey; develop and maintain relationships with client points of contact, understand client goals, and identify opportunities for partnership improvements
  
• Create and manage SOWs and legal agreements, as well as develop proposals and business cases as needed to support opportunities
  
• Monitor client spend against budget plans, assist with monthly and annual budgeting
  
• Act as an escalation point in times of need, working to resolve issues and/or remove impediments
  
• Support professional services consultants and act as an intermediary to bridge client needs and team needs
  
• Work with management and team members to ensure professional services delivery teams are set up for success
  
• Maintain a connection to industry news to gain insights into technology trends, business needs, and opportunities within client sectors
  
• Participate in development of client reporting on a weekly and monthly basis, ensuring management of internal and client KPIs
  
• Develop and manage QBRs and collaborate with procurement teams
  
• Collaborate with Marketing as needed to develop sales collateral
  

Requirements

• Able to travel in the US and Mexico on occasion (>25%)
  
• Highly organized
  
• Able to prioritize and multitask effectively
  
• Outstanding collaboration and communication skills (written, spoken, comfortable presenting to internal and external stakeholders)
  
• 6+ years of professional experience
  
• Familiar with Microsoft Office Suites (Word, Excel, PowerPoint required)
  

• Experience in Project or Large Account Management
  
• Experience in Technology Industry or Consulting Industry
  
• Experience supporting MedTech, HighTech, and FinTech industries
  

Benefits

• Remote work
  
• Medical and Dental insurance
  
• Paid Time Off (PTO)
  
• Holidays – as per published calendar
  
• 401k when made available
  
• Health & Wellness program
  
• Internal Referral Program
  
• Other benefits made available as offered by employer
  

External Referral Program

If this position is not the right fit for you, refer someone and if hired, receive a $100 AMAZON gift card per hire.

• Send your referral via email to careers@nearshoretechnology.com
  
• We will send a confirmation email
  
• Receive your Amazon Giftcard if your referral is hired