Staff Manual Tester

  • Nov 14, 2022
  • /
  • Full time
Location: Merida.


  • Plan, organize, direct and lead Quality Assurance associates and projects. 
  • Develop/perform as well as and oversee the development and execution of:  
  • Test plans and test strategies, test case documentation. 
  • Centralized and Integrated applications testing. 
  • Test execution, monitoring, and coordination. 
  • Tracking of product defects in the software tracking tool. 
  • Deployment of software application installation and verification.  
  • Technical Test Result documentation. 
  • Production deployment verification/ Production ticket support. Provide statistical information for defect and test tracking metrics to improve the quality of testing.  
  • Recommend and implement test tools and techniques to improve time-to-market. 
  • Perform and oversee test lab/test environment administration and coordination.
  • Provide/Oversee the cross training to increase QA team’s application test knowledge for onshore team and offshore team.
  • Accurately review of Heat tickets (technical) assigned to QA. Provides proper feedback and update.
  • Identifies and documents procedures for various types of processes to standardize and improve the efficiency within the business unit. 
  • Constructs and runs queries to identify potential problems or barriers and considers alternatives to resolve them or escalates for additional review.


  • Proficient knowledge of Web UI, API, Mobile, and Tablet testing.
  • Proficient using testing/documentation/repository Tools: Jira/Jira zephyr, Confluence, Bamboo, Bitbucket or Other Leading software tracking system. 
  • Proficient using SQL statement in Oracle, SQL Server, or MySQL. 
  • Experience with Postman or Swagger.
  • Ability to learn new technical concepts and systems and adapt to changing environments. 
  • Ability to follow the software development Agile methodologies. 
  • Excellent problem solving and resolution skills. 
  • Excellent verbal and written communication with all peers. 
  • Ability to plan, estimate, and organize projects testing effort. 
  • Ability to perform risk management. 
  • Ability to define and improve testing processes. 
  • Ability to evaluate and recommend tools and technologies for improving testing quality and efficiency. 
  • Ability to provide training to peers.
  • Logical and systematic approach to complex support service issues.  
  • Independently considers a variety of alternatives to reach a timely and accurate and cost- effective solution.  
  • Analyze components of support service barriers as to produce logical and systematic solutions or alternatives.
  • Anticipates the operation’s needs while providing an exemplary level of service to in a time efficient manner.  
  • Exhibits flexibility and focuses on the needs of the business unit while dealing with the operation’s request.

  • Terminal/Kiosk application testing.
  • Proficient using Linux or UNIX basic commands. 
  • Proficient knowledge of Media, Video, Voice IVR/RTP firmware/hardware testing. 
  • Android firmware.
  • Proficient using Mongo DB, Couchbase, Elasticsearch, and/or PostgreSQL.


We offer amazing benefits for all our workers and try to make the process as easy as possible for any candidate interested in working in this amazing company.

  • Relocation package.
  • Telework costs support towards Electricity and Internet
  • Permanent - Full Time Job 
  • Work from Mon through Fri. WE LEAVE EARLY ON FRIDAYS!
  • Upper MX Law Benefits including Medical Insurance with Dental Discounts, Saving Funds, and Christmas Bonus.
  • 100% Payroll scheme 
  • Career Path
  • Collaborative environment 
  • Healthy Work Culture 
  • Health & Wellness program 
  • Life insurance in case of accidental death
  • Internal Referral Program

External Referral Program
If this position is not the right fit for you, refer someone and if hired, receive a $100 USD AMAZON gift card per hire. 

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