Junior Systems Support Engineer

  • Dec 22, 2021
  • /
  • Full time

The Junior Support Engineer supports all aspects of the end-users of NearShore Technology’s and its sister companies, as well as aiding interactions with NearShore customers. Our engineer team manages all core aspects of the business–from supporting end users to helping configure or triage network connections. We are looking for someone with a great attitude and willingness help the organization grow.


  • Candidates must reside in Mérida or Puebla
  • Bachelor’s degree in related field.
  • Experience with Active Directory, Microsoft Registry, and the ability to query or modify settings.
  • Experience with MSI and Windows Installer Technology.
  • Scripting experience (Python, Bash, Powershell).
  • Experience in SQL Server support.
  • Experience in Microsoft System Center or equivalent.
  • 1+ years of experience managing Phone PBX (Shoretel, Broadsoft, CiscoUC, Asterisk).
  • 1+ years of experience with AWS (VPC, EC2, RDS) or Cloud equivalent.
  • 1+ years of experience with Linux or Unix.

 Nice to have:

  • Firewall/Router experience with Fortinet, Cisco, Juniper, and/or Palo Alto.


We offer amazing benefits or all our workers and try to make the process as easy as possible for any candidate with interest in working in this amazing company.

  •  Remote work.
  • Telework costs support towards Electricity and Internet.
  • Permanent - Full Time Job.
  • Work from Mon through Fri. WE LEAVE EARLY ON FRIDAYS!
  • Upper MX Law Benefits including Medical Insurance with Dental Discounts.
  • 100% Payroll scheme.
  • Career Path.
  • Cool offices and a collaborative environment.
  • American Company culture.
  • Health & Wellness program for employees.

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