Site Reliability Engineer

  • Nov 18, 2020
  • /
  • Full time
Nearshore Technology is a high-tech outsourcing company providing IT services to Fortune 1000 companies with a focus in Healthcare, Financial Services and Technology. Nearshore is headquartered in the US with growing offices in Mexico. Our goal is to provide high quality IT services with exceptional customer service to our clients while creating a fun environment to work in. Nearshore is passionate about what we do, and we are looking for people that share that passion.

Come work for a fun company with great opportunity for growth and training. We know our employees are our most asset and we look forward to adding you to the team.

Location: Puebla, Mexico; Merida, Mexico



• Lead reliability and performance monitoring to maintain and improve our network.
• Build new infrastructure to support the platform using modern AWS technologies such as EKS, Fargate, Lambda, DynamoDB, and RDS.
• Be responsible for network and systems monitoring, alerting strategies, and providing support for our on-call rotation that responds quickly to issues.
• Build and maintain efficient tooling for the entire engineering organization to improve developer productivity.
• Guide scaling decisions as our network grows.


• 3+ years of infrastructure engineering experience (prior Site Reliability Engineer title not required).
• You have managed complex production systems in a 24x7 environment.
• Prior experience building and maintaining complex web applications and holding them to a high SLA.
• You work well under pressure and solve problems using an analytical approach: decisive, fast moving; quick and constructive resolutions of conflicts; and have a can-do mentality.
• Fluent with Python and/or JavaScript/TypeScript, but open to other platforms, languages, and open source components.
• Ample experience with AWS services such as compute (EC2, Fargate, Lambda), containers (EKS, ECR), data storage (S3, RDS PostgreSQL/Aurora, DynamoDB, Elasticsearch), caching (ElastiCache Redis and Memcached), CDN (Cloudfront or Fastly), messaging (SQS/SNS/Kinesis), monitoring (CloudWatch).
• Proficient with Docker.
• Networking experience, comfortable working with command-line Linux.
• Excellent ability to communicate, organize, and give honest feedback.
• Great coding skills, ability to design complex systems, and can help others produce great technical designs as well.


Familiarity with these tools / technologies: Kubernetes, Terraform, Vault, Jenkins CI, Github, NGINX, HAProxy, Tableau.
Experience with modern monitoring solutions: Splunk, DataDog, New Relic, etc.
Experience operating in a SOC2 certified environment.
Formal Computer Science degree(s).


Why work at Nearshore Technology?

• NST adds value to employees and their communities.
• Work Stability
• We are all like a family
• Employees are recognized
• We have an Employee Sucess department that creates happiness by caring for us and families.
• Empathy with Employees
• The leadership team is respectful, involved, and approachable
• NST is a growing Company
• Improved employee benefits
• Competitive Salaries

Join the Nearshore Family and #ComeCulturewithUS

We offer amazing benefits to all our workers and try to make the process as easy as possible for any candidate with interest in working in this amazing company.

• Relocation Package
• Permanent - Full Time Job
• Work from Mon through Fri. WE LEAVE EARLY ON FRIDAYS!
• Upper MX Law Benefits including Medical Insurance with Dental Discounts
• 100% Payroll scheme
• Career Path
• Cool offices and a collaborative environment
• American Company culture
• Health & Wellness program for employees

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